Give Us Your Feedback
Having trouble? Our FAQs can help. Click here for answers.
Share Your Feedback
Get On Demand Support
There are many ways to get support from us. Connect with us by telephone or email and feel free to give us feedback.
Member Engagement Centre
73-75 Half-Way-Tree Road, Kingston 10
Telephone
Tel: (876) 754-VMBS (8627)
Toll Free (from Jamaica): 1-888-YES-VMBS (937-8627)
Toll Free (from USA/Canada): 1-866-967-VMBS (8627)
Free Phone (from UK): 0-800-068-VMBS (8627)
Fax
Fax: (876) 929-5224
E-mail: [email protected]
Branch Opening Hours
Member Engagement Centre
Mon. – Fri. 7:00 a.m. – 8:00 p.m.
Sat. 10:00 a.m. – 6:00 p.m.
Sun. 10:00 a.m. – 3:00 p.m.
University of Technology Branch
Mon. – Fri. 9:30 a.m. – 3:00 p.m.
All other branches
Mon. – Fri. 8:45 a.m. – 3:00 p.m.
Customer Service Charter
Our service vision is to be the pinnacle of service excellence for Our Members and clients at all points of contact.
Frequently Asked Questions
Have a question? Find a quick answer from our list of frequently asked questions.